The “Purgatory of IMessage”: Ex-Apple Is Complaining of Not Receiving SMS after Change of Mobile

For iPhone users, when Apple introduced iMessage in 2011 was all a blessing: allowed owners of this same brand phones to communicate through text messages that, if they had data connection, used this way instead of becoming a traditional SMS. As if it were a kind of WhatsApp, only synchronized between devices and, Furthermore, managed everything from Message Center. However, this has proved to be quite problematic for some users that you leave the Apple bite mark.

Throughout this week we have heard various complaints from former customers of Apple which ensure no longer receive some SMS changing phone, but the problem is not new. When someone else with an iPhone tries to send them a text message, by mistake your device detects that the receiver continues to use an Apple mobile and tries to send the message through iMessage. The result? The SMS is lost in limbo, since that can reach the new phone Android or Windows Phone of the user in question at no time.

Adam Pash, Lifehacker editor, complained about this himself on his blog. Pash was even talking with Apple, recognizing them the problem but making not be sure how to solve it. It seems that some users simply turn off iPhone iMessage before change the phone, but this method did not work for others. Other solutions proposed by Apple are not really practical: ask your contacts that you deleted and you return to add or ask them to disable iMessage temporarily, send an SMS to the number affected, and then again to activate it.

From Engadget Mobile We have tried to reproduce this problem without success changing from an iPhone 4 to a Moto G without performing any additional steps. Text messages reach perfection. However, this seems to be a fairly widespread random problem and that, as we said before, takes time going on. A few hours ago Apple has been sued by this same in what is expected to become a collective judgment of affected comparison against the company (which could be important to pay for Apple compensation). In the absence of a foolproof solution, it seems that we still have to wait to learn the outcome.